Last updated October 21, 2026.
Information we collect
We collect information you choose to provide, such as your name, contact information, vehicle preferences, trade-in details, messages and service records. We may also receive payment confirmation and ordinary website connection information needed to operate and secure the service.
We do not pull credit. Do not send Social Security numbers, bank credentials, credit applications, unredacted credit reports, driver’s-license images or payment-card details through our forms or messages.
How we use and share information
We use your information to respond to you, prepare and perform the services you request, communicate about your engagement, maintain business records, handle cancellations or refunds, prevent misuse and comply with legal obligations.
We do not sell your personal information or share it for third-party marketing. We share information only when reasonably necessary to operate our business or fulfill the terms of our agreement, including with dealers and service providers that help us process payments, manage communications, prepare agreements, store records or deliver the service. We may also disclose information when required by law or when reasonably necessary to protect you, Tag Team Auto or others.
Calls, texts and recordings
We may keep service-related call, text and email records. Calls may be recorded after notice for quality and training. Service texts are sent only with the permission required by law; consent is optional and is not a condition of purchase. Reply STOP to stop texts or HELP for help. We do not use messaging consent for third-party marketing.
Storage and retention
We use reasonable administrative and technical safeguards and limit access to people and providers who need the information for the purposes above. We keep records only as long as reasonably needed for service, business, legal, tax, dispute and security purposes.
Your choices
You may ask to access, correct or delete information, cancel service or withdraw optional messaging permission. Some records may need to be retained to complete a request, honor our agreement or meet legal obligations. Use the contact and help form to make a request.